Resource Packs
Hostwares uses universal resource packs. One pack = one deployment slot. Deploy anything (site, database, or service).
| Pack | Price | vCPU | RAM | Storage |
|---|---|---|---|---|
| Starter | $3/mo | 0.5 | 512MB | 10GB |
| Standard | $7/mo | 1 | 2GB | 25GB |
| Performance | $18/mo | 2 | 4GB | 50GB |
Upgrading
- Go to Dashboard → Settings → Billing
- Select your desired resource pack
- Complete payment via PayPal
- Pack activates immediately
Upgrades take effect immediately. Downgrades take effect at the end of the current billing cycle.
Credit System
AI assistant usage is credit-based. Each resource pack includes monthly credits, and you can purchase additional credit packs:
Credit packages
| Package | Credits | Price | Per Credit |
|---|---|---|---|
| Starter | 100 | $5 | 5¢ |
| Pro | 500 | $20 | 4¢ |
| Business | 2,000 | $60 | 3¢ |
| Enterprise | 10,000 | $250 | 2.5¢ |
Credit costs per action
| Action | Credits | Examples |
|---|---|---|
| Simple question | 1 | Status check, config query |
| Action execution | 2 | Restart, deploy, start/stop |
| Log analysis | 3 | Error diagnosis, log reading |
| Complex task | 5 | Multi-step deployment workflow |
How credits work
- Pack credits reset monthly on your billing date
- Purchased credit packs never expire
- Pack credits are used first, then purchased credits
- Credit balance visible in dashboard sidebar
- Warning shown when balance is low (<10 credits)
- When balance reaches 0, AI chat is disabled (dashboard still works)
Payment Methods
We currently accept:
- PayPal — For all purchases (resource packs, credits, hosting)
- PayPal Balance — Direct balance payment
- Credit/Debit via PayPal — Card payments through PayPal checkout
All payments are processed securely through PayPal's checkout system.
Invoices
View and download invoices from Dashboard → Settings → Billing → Invoices.
- Invoices generated for every payment
- Download as PDF for accounting
- Includes line items for each charge
- Shows credit usage summary
Refund Policy
- Resource pack subscriptions: 7-day money-back guarantee on first purchase
- Credit packs: Non-refundable once credits are used
- Unused credit packs: Refundable within 48 hours of purchase
- Hosting overage: Non-refundable
Contact [email protected] for refund requests.
Enterprise
Need custom limits, SLA, or dedicated infrastructure?
- Custom credit packages
- Dedicated server resources
- 99.99% uptime SLA
- Priority support with dedicated account manager
- Invoice-based billing (net-30)
- Custom domain/SSL management
Contact [email protected] to discuss your needs.